Operational Excellence

Operational Excellence in a Digital World #2: ​'Throughput Time is completely off the table'​

  In our first blog we stated that Digital Transformation (DX) of services leads to rethinking the traditional playing fields of Operational Excellence (OpEx): Quality, Cost and Delivery. With a small example we showed that throughput time, which is a typical indicator of Delivery, i

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Operational Excellence in a Digital World #1: 'Why pick only two... If we can have it all?'​

Traditionally in the Service Industry, Operational Excellence (OpEx) focused on the Operations function: Back and Mid Offices fulfilling the client's request. Main focus was on decreasing handling and throughput time, with techniques like Lean Thinking, Six Sigmaand Scientific Management. The goal w

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Lean six sigma and the aviation industry

When it comes to operating efficiently, few sectors directly affect customers, such as aviation. A delayed flight causes many problems, especially if passengers are attempting to make connecting flights. Moving thousands of passengers every day through tickets, security, lines at the gate and durin

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Cisco presents new solutions for the industrial IoT sector

Looking to expand its portfolio of solutions for the use of Internet of Things within industrial operations, Cisco recently introduced two solutions that will assist companies in collecting data generated by smart machines, while reinforcing the protection of these systems against external attacks.

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Amazon will license to other companies structure for stores without boxes

On Monday (9), Amazon announced the launch of a new business line, which will offer other companies the technology used in Amazon Go establishments that allows the operation of a store without the need for the customer to face lines or pass through boxes to checkout. The Seattle company told Reuter

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Computer vision and the role of technological perception

Increasingly, the arrival of Digital Transformation is seen as a gateway to new tools and methods of operational management. This change in thinking represents the urgency to obtain a strategic look at the use of tools available on the market. In this sense, it is essential to establish criteria an

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Digital Project Management: 7 Mistakes to Avoid

Developing good digital project management is not an easy task. After all, there are many steps and many details that need to be observed in order to guarantee quality and good results. Thus, several companies comment on errors in this process. 1. Not having a digital project management cultureBefo

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How to meet supply chain challenges in the Digital Age?

The digital transformation has brought irreversible changes to the retail sector. Today, customers are able to quickly search among competing brands for the same product (TVs, for example) and find the one that delivers the best set of attributes for their needs. That is, if you want to guarantee th

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What to expect in the next few years from Supply Chain?

Technology, globalization and connectivity: these are just a few terms that have been changing supply chain management in recent years. A significant part of this transformation is directly related to the popularization and consolidation of e-commerces, which have contributed significantly to transf

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Global Executive Events Interviews

Hello, today, we have Federico Ruiz with us. He’s coming from Valmont Industries. He’s working as a Supply Chain manager for EMEA region in Dubai and we’re going to chat with him about some interesting topics.   First of all, let’s know more about him, Federico can yo

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31 fun facts about Lean Six Sigma you need to know - Part 2

16 - According to ASQ (American Society for Quality), a Six Sigma professional earns an average of 12% more than other professionals in the field. This is easily explained by the scarcity of this type of knowledge among the candidates and by the feedback that these professionals are able to bring;

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31 fun facts about Lean Six Sigma you need to know - Part 1

Do you know what the Lean Six Sigma methodology is? In case you don't know, it is a very important quality tool. It combines Lean Manufacturing (lean manufacturing) with Six Sigma. This methodology aims to create a disciplined management strategy, based on a reliable data analysis, with the objecti

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5 areas that will be impacted by the expansion of autonomous trucks

Although not yet in the very near future, the use of self-propelled trucks is already being tested by companies, especially in the United States. But once these vehicles are present on a large scale on the streets and highways, what will be the main impacts this technology will have on business? Tr

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5 technology trends that promise to enhance your hotel experience

Hotels around the world are turning to technology solutions that seek to enhance the guest experience, such as apps, robots, and voice assistants. In China, the 290-room FlyZoo Hotel in Hangzhou uses face recognition in elevators and halls, for example. "Hotels are now thinking of technologies that

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5 SUGGESTIONS TO GET MORE VISIBILITY OF THE SUPPLY CHAIN

One of the key challenges in the supply chain and logistics is control and visibility. Customers demand this increasingly difficult ability to achieve, with companies subcontracting parts of their supply, with control in the hands of others. Why is visibility important? Supply chain visibility has

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